It is a word that has a positive ring to it. It means: “The quality of being outstanding or extremely good; an outstanding feature or quality.” Excellence is the opposite of mediocrity, apathy or laziness, and it all starts with a positive mindset. We were treated to a glimpse of the pursuit of excellence during the recent company TCAG strategy meeting. It was exciting to see the “vision” our Sales, Engineering, Project Management, Accounting, Operations, Construction and Quality departments had for the future development of our organization. It is even more exciting to see the momentum building as we accomplish goals and move forward. I count myself to be very fortunate to be able to work with such a dedicated, hardworking and talented group of people who give their best effort each and every day. They are people who go the extra mile to do the right thing and won’t settle for less than their best.
The idea is to fundamentally improve the way we do everything… all the time. It is clear that at every opportunity we are moving to continuously improve in every corner of our organization. Tank Connection is not waiting to see where the bar is going to be set in the tank industry so we can follow a trend; we are pushing the limits of excellence within our organization so we can be the trend. As a business in today’s ever changing world, it matters more than ever that each person in our organization maintains a mindset to pursue excellence every single day. Systems such as ISO 9001 are very good, but they are not a replacement for quality people, doing a quality job. Our people will make the difference. The TC Quality Policy says it very well, “Tank Connection personnel are committed to the relentless pursuit of continuous improvement in all of our business operations to fulfill the needs of our customers.”
Enjoy the journey!